For Patients

Patients are central in everything that we do here in Roche
Doing now what patients need next, is more than just a corporate tagline for us in Roche.

It is an urgent motivating force that we embrace wholeheartedly, reminding us of our purpose and what we have to strive for each day. Developing treatment for diseases can only do so much for a patient. We acknowledge we do not have all the answers, but together, with other stakeholders, we can bring a positive change to a patient’s life, beyond the cure itself.

Our primary contribution to healthcare is to invent and develop medicines and diagnostics that significantly improve people’s lives. This entails a commitment to working with many different partners to continuously and sustainably reduce the barriers that prevent or impede access to our products. Malaysia generally has an efficient and widespread system of health care, operating a two-tier health care system consisting of both a government base universal healthcare system and a co-existing private healthcare system. While many people have health insurance through private or government-sponsored plans, some people are underinsured or without insurance.

MY Roche Patient Assistance Programme is part of Roche’s commitment to help eligible patients access the Roche medicines they are prescribed to. This programme is between Roche and the patient only. The MY Roche Patient Assistance Programme is for patients whose medical expenses are not fully covered by insurance, corporate benefit or any other funding from third parties as advised and justified by physicians. Since 2007 to- date, more than 8,000 patients have benefited from this on-going initiative.

If you would like to find out on your eligibility, please speak to your doctor about it.

Roche Cares is part of Roche’s commitment to help eligible patients from low income groups to access the Roche medicines they are prescribed to. Kick-started in 2018, Roche Cares is a co-payment model, driven by Roche, involving patients and funders (healthcare and non-governmental organisations, charitable corporations, government stakeholders, etc) to reduce financial hurdle of patients in accessing innovative treatments.


In the last two years, we have partnered several private hospitals on this initiative, namely the Mount Miriam-Roche Cares Programme and Targeted Therapy Welfare Fund with Beacon Hospital. To read more about these partnerships, please click 

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